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20Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

500 Cook Road, Kelowna, Canada, V1W3G9
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Queen Room
Max:
2 persons
390 sq. feet 
Bed options:
2 King Size Beds
Shower
Coffee machine
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Deluxe King Room
Max:
2 persons
360 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Standard Queen Room
Max:
2 persons
165 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Kelowna 3.0 mi
Airports
Kelowna International (YLW) 10.6 mi
Penticton Regional (YYF) 45.1 mi
Train
The Old Woodshed Kelowna 3.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Vending machines
  • Fireplace
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Canoeing
  • Skiing
  • Hiking
  • Cycling
  • Tennis court
  • Badminton
  • Golf course
  • Yoga class

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Grocery shopping service
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Spa & wellness center
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

500 Cook Road, Kelowna, Canada, V1W3G9
Map view
500 Cook Road, Kelowna, Canada, V1W3G9
Nearby
Parks
Rotary Beach Park
1700 ft
Restaurants
Basil & Mint
400 ft
3799 Lakeshore Rd Corner of Lakeshore Rd and Cook Rd
Smack DAB
900 ft
3762 Lakeshore Road
Creekside Pub & Grill
1400 ft
3929 Lakeshore Rd

Reviews and Ratings <br />

Feedback from previous guests about their experience.
86%
loved the resort and would return for another relaxing stay
Gorgeous views
Attentive service
Noise from boardwalk
Breakfast service hours
8.6/10
Great
Rooms
7.2
Location
9.0
Service
8.0
Dining
7.2
Guest reviews
8.6/10
based on 5 reviews
4.5/5 based on 679 reviews
8.1
8.1/10 based on 344 reviews
#5 of 35 hotels in Kelowna based on Tripadvisor
Emily
United Kingdom, February  2025
9.2/10

My stay at the hotel was simply remarkable. I was welcomed into a beautiful waterfront boutique atmosphere that immediately set the tone for a relaxing getaway. The staff here went above and beyond to make sure everything was perfect. The only downside was the noise from the boardwalk, which impacted the ambiance during certain hours, but the amazing service and gorgeous views more than made up for it.

Rooms
9.0
I stayed in a spacious Eldorado King Suite with a stunning waterfront view. The room was beautifully appointed, clean, and featured a luxurious corner soaker tub. It was a fantastic experience, except for the noise from the boardwalk below during the day and evening.
Service
10.0
The service was exceptional; the staff was attentive, friendly, and genuinely invested in ensuring I had a great time. They took care of everything, from room service breakfast to dinner recommendations, which made the whole experience much more enjoyable.
Location
10.0
The hotel is perfectly situated right by the marina with breathtaking views of Lake Okanagan. The proximity to the private beach and the rooftop lounge added to the charm.
Dining
8.0
Dining at the hotel's restaurant was delightful. Fresh, richly flavored dishes were served, and they were accommodating regarding my allergies. The only critique is that the breakfast service ended a bit early, but the meals I had were overall very satisfying.
Facilities
9.0
The pool area was warm and inviting, and there was also a hot tub spa. A small private beach was available for a quick dip in the lake, which was lovely. Everything felt well-maintained and inviting.
Gorgeous views
Noise from boardwalk
Brian
United Kingdom, February  2025
5.0/10

The hotel has a charming ambiance and a rooftop patio with stunning views, but unfortunately, the service left much to be desired. The rooms with lake views seem like the way to go, but my experience was marred by outdated decor and unpleasant smells. Dining was quite average and overpriced for what it was, which was disappointing. Overall, while there are some nice features, there’s significant room for improvement.

Rooms
5.0
The lake-view room seems the only worthwhile option, as my experience was with an outdated room that had an unpleasant smell from the restaurant.
Service
5.0
Service was friendly but unhelpful, especially when it came to responding to requests. It felt like they didn't prioritize us.
Location
7.0
The hotel is in a lovely setting, but considering the quality of rooms and service, I expected more for the price.
Dining
5.0
Dining was not as impressive as expected; while I was hoping for a great meal, it ended up being average at best.
Facilities
6.0
The rooftop patio has incredible views but was unavailable during my visit. Overall, facilities felt dated.
Sarah
United Kingdom, February  2025
8.8/10

This hotel offers a lovely stay right on the lake, providing stunning views and a relaxing atmosphere. The pools and spa facilities made for a delightful experience, but the small room size and limited amenities slightly detracted from our overall satisfaction. Still, the attentive service from staff made us feel welcome. It's definitely a place I'd consider returning to, especially in the summer.

Rooms
8.0
The room was small but perfectly designed for a cozy stay, featuring warm cork flooring and inviting cottage-style furniture. It was impeccably clean, which I truly appreciated.
Service
10.0
The service was exceptional, with staff being kind and attentive even during busy periods. I was particularly impressed by their warmth and dedication.
Location
10.0
The hotel's location by the lake is a true highlight, with easy access to the boardwalk and marina. This made our stay feel extra special.
Dining
7.0
While we enjoyed our meals, I would say the dining experience could be more outstanding. It was nice, but not as impressive as I had hoped.
Facilities
9.0
The facilities, including the pools and steam room, were excellent. We felt like we had our own private spa experience, which was a nice touch.
Mia
United Kingdom, November  2024
8.8/10

I had a wonderful time at this charming boutique hotel by the waterfront. The room was spacious and clean, providing a beautiful view of the marina, which made my stay special. The staff were fantastic, ensuring that everything was just right, and the amenities offered were enjoyable. However, there was a small issue with the check-in process that left me a bit frustrated. Overall, it was a lovely getaway, especially for couples.

Rooms
8.0
The room was spacious and clean, beautifully appointed with a lovely view of the marina. I felt it was luxurious and comfortable, although some furniture seemed slightly outdated.
Service
10.0
The service was excellent. The staff were energetic and attentive, going above and beyond to make sure we had a memorable stay.
Location
9.0
The location is fantastic, right on the waterfront with easy access to a lovely boardwalk and nearby areas for relaxation or activities.
Dining
9.0
The dining experience was delightful, with a range of options from breakfast to dinner that exceeded my expectations.
Facilities
8.0
The hotel had great facilities, including a warm pool and private beach area for lounging or swimming.
Sawyer
United Kingdom, October  2024
7.6/10

I had a mixed experience at this hotel. The room was spacious with an incredible view of the lake, but the noise from the restaurant/bar and nearby events made it hard to relax. Although the service was generally accommodating, I encountered some issues with both the dining experience and the upkeep of certain areas. Overall, it has potential but comes with drawbacks.

Rooms
7.0
I rented a heritage lake view queen room, which was spacious and offered an amazing view of Okanagan Lake. However, it was also subjected to noise from the restaurant and adjoining areas.
Service
7.0
Service was mostly pleasant, with staff eager to help, but sometimes felt a bit stiff. They worked hard to accommodate our needs despite some challenges.
Location
9.0
The hotel's location right on the edge of the lake is simply stunning. However, it can get quite lively with noise from nearby restaurants and events.
Dining
7.0
Dining had its ups and downs. The food was good, highlighted by the best moules et frites I've had, but the loud music detracted from the atmosphere.
Facilities
8.0
Facilities include a lovely pool area shared with a partner hotel. It was nice to have a designated quiet pool for adults, especially during the heat wave. However, some areas could use better maintenance.
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Rooms and Guests2 Guests, 1 Room